Smart Home Protect Ltd is continuing to closely monitor developments with respect to the Coronavirus (COVID-19).
We have been taking steps to ensure the safety and wellness of our employees, reviewing business continuity plans, prudently evaluating the need and attendance at group gatherings and working to implement visitor guidelines for those coming to our office.
We have established a team that is working to determine the appropriate measures which should be taken during this event. This team will help guide our actions in responding to this global outbreak including measures to reduce spread of the illness whilst maintaining business continuity through our sales, servicing and technical departments.
We are also taking necessary precautions when it comes to engineer and assessor visits.
As you are aware, the entire globe has been impacted due to the coronavirus outbreak and it may be more difficult to confirm appointments and installation dates at this time but we do still want to provide a service to our customers.
This situation remains dynamic and constantly moving. We will continue to provide updates as we learn more. We are confident in our preparation and contingency planning for situations such as this but will make changes as we see necessary.
In the light of the most recent government recommendations we are running our office with very light cover and where possible have team members working from home. Our team will be contactable on our normal office number and through our regular email addresses so our service will continue very much as normal.
Smart Home Protect is committed to continuing to provide the superior service and support that our customers have come to expect of our company throughout this situation.
If you have questions or concerns about your alarm or require assistance please get in touch with us and we will do our very best to provide answers.
Michael Vry, Operations Manager,
Smart Home Protection Limited